Frequently Asked Questions
Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Standard shipping takes 5–10 business days. Express shipping (2–3 business days) is also available at checkout.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $75.
Can I track my order?
Yes, once your order ships you'll receive a tracking number by email.
Do you ship internationally?
Yes, we ship to Canada, the UK, and Australia. International orders typically arrive within 10–20 business days.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original condition.
How do I start a return?
Email us at Paulas7@hotmail.com with your order number and reason for return.
When will I receive my refund?
Refunds are processed within 5–7 business days after we receive your return.
Products
Are your products authentic?
Yes, all products sold at Isaiah's are carefully selected for quality and style.
How do I use my discount code?
Enter your discount code at checkout in the "Discount code" field before completing your purchase.
Contact
How can I reach you?
Email us at Paulas7@hotmail.com. We respond within 24–48 hours.