Frequently Asked Questions

🚚 Shipping

Do you offer free shipping?
Yes! We offer free standard shipping on all US orders over $50. Orders under $50 ship for a flat rate of $8.

Do you offer express shipping?
Yes, express shipping is available for $15 on all US orders.

Do you ship internationally?
Yes! We ship to Australia, Canada, and the United Kingdom via DHL Express, USPS, FedEx, and DHL eCommerce. International rates are calculated at checkout.

How long does shipping take?
Standard shipping typically takes 5–10 business days. Express shipping takes 2–3 business days. International orders may take 7–21 business days depending on location.

🔄 Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, unworn, and in their original packaging. Please contact us to initiate a return.

How do I start a return or exchange?
Email us at support@stylesbyisaiah.com or message us on WhatsApp at +1 (229) 798-5103 with your order number and reason for return.

💳 Payments

What payment methods do you accept?
We accept all major credit and debit cards, Shop Pay, Apple Pay, Google Pay, and more. All payments are processed securely at checkout.

Is my payment information secure?
Absolutely. All transactions are encrypted and processed through Shopify's secure payment system.

📦 Orders

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package directly.

Can I cancel or modify my order?
Please contact us as soon as possible if you need to cancel or modify your order. We'll do our best to accommodate changes before your order ships.

I received the wrong item — what do I do?
We're so sorry! Please contact us immediately at support@stylesbyisaiah.com and we'll make it right.